Privacy Policy
| Facts | What does GROVE PREMIUM FINANCE do with your personal information? |
|---|---|
| Why? | Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. |
| What? | The types of personal information we collect and share depend on the product or service you have with us. This information can include:
|
| How? | All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons GROVE PREMIUM FINANCE chooses to share; and whether you can limit this sharing. |
| Reasons we can share your personal information | Does GROVE Premium Finance share? | Can you limit this sharing? |
|---|---|---|
| For our everyday business purposes — such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus | Yes | No |
| For our marketing purposes — to offer our products and services to you | No | We don't share |
| For joint marketing with other financial companies | No | We don't share |
| For our affiliates' everyday business purposes — information about your transactions and experiences | No | We don't share |
| For our affiliates' everyday business purposes — information about your creditworthiness | No | We don't share |
| For nonaffiliates to market to you | No | We don't share |
Questions?
Call 612-886-4298
What we do
How does Grove Premium Finance protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Grove Premium Finance collect my personal information?
We collect your personal information, for example, when you:
- Open an account
- Apply for a loan
- Make deposits or withdrawals from your account
- Give us your income information
- Make a wire transfer
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can't I limit all sharing?
Federal law gives you the right to limit only:
- sharing for affiliates' everyday business purposes — information about your creditworthiness
- affiliates from using your information to market to you
- sharing for nonaffiliates to market to you.
State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.
Definitions
Affiliates
Companies related by common ownership or control. They can be financial and nonfinancial companies. Grove Premium Financehas no affiliates.
Nonaffiliates
Companies not related by common ownership or control. They can be financial and nonfinancial companies. Grove Premium Finance does not share with nonaffiliates so they can market to you.
Joint Marketing
A formal agreement between nonaffiliated financial companies that together market financial products or services to you. Grove Premium Finance does not jointly market.
Other important information
For Alaska, Illinois, Maryland and North Dakota Customers. We will not share personal information with nonaffiliates either for them to market to you or for joint marketing — without your authorization.
| Text Messaging (SMS) Communications |
|---|
| In addition to the personal information described elsewhere in this Privacy Policy, Grove Premium Finance ("Grove Premium Finance," "we," "us," or "our") may collect your mobile telephone number when you provide it to us — including through our website, online forms, or in person at a branch — for the purpose of sending you text message (SMS/MMS) communications. |
| What we collect — When you opt in to text messaging, we collect and retain your mobile phone number; the date, time, and method through which you gave consent; your messaging preferences, including which categories of texts you have opted into; and the content and delivery status of messages sent to you. |
How we use your mobile information — We use your mobile phone number and related consent records only to:
|
| We do not sell or share your mobile information for marketing — Grove Premium Finance does not sell, rent, or share your mobile phone number or SMS opt-in consent with any third party or affiliate for their own marketing or promotional purposes. We may share your mobile number with our text-messaging service providers and platforms (such as the vendor that operates our messaging system) solely so they can deliver the messages you requested on our behalf, under agreements that prohibit them from using your information for their own purposes or disclosing it further. Any other information-sharing described elsewhere in this Privacy Policy explicitly excludes text-messaging originator opt-in data and consent; that information is never shared with any other third party. |
| How you opt in — You may opt in to text messages from Grove Premium Finance by (1) checking the applicable SMS consent box on a Grove Premium Finance website form, or (2) giving verbal or written consent to a Grove Premium Finance employee, which we then document in your account record. Consent to receive marketing texts is never required as a condition of opening or maintaining an account or of obtaining any Grove Premium Finance product or service, and is collected separately from consent to receive account and security alerts. |
| Message frequency and cost — Message frequency varies based on your account activity and the categories you have opted into. Message and data rates may apply and are your responsibility as determined by your mobile carrier. |
| How to opt out — You may opt out of text messages at any time by replying STOP to any message you receive from us, or by contacting us at 612-886-4298 or [email protected]. We will send one final confirmation message after you opt out. Reply HELP to any message, or use the contact information above, for assistance. |
| Data retention — We retain your mobile number and SMS consent records for as long as needed to service your account and satisfy our legal and regulatory recordkeeping obligations, consistent with the retention practices described elsewhere in this Privacy Policy. |
| Questions — Contact us at 612-886-4298 or [email protected] with questions about our text-messaging program or this section. |